Want a career, internship, or seasonal work? Welcome to Berkshire!

Who We Are:

Berkshire Systems Group, Inc. is recognized as one of the Best Places to Work in PA for 2022 & 2023, with over 40 years of experience as a leading systems integration company. We specialize in advancing state-of-the-art fire safety, security, and communications solutions for Commercial, Industrial, and Government entities.

The Administrative Support Specialist Role:

We are seeking a motivated and detail-oriented Administrative Support Specialist to join our team. The ideal candidate will be responsible for providing general administrative support, including answering phones, greeting guests, and assisting with payroll tasks, specifically focusing on prevailing wage payroll. Additionally, this position will offer support to the sales team by handling client inquiries and assisting with takeoffs. The Administrative Support Specialist will be a key team member in ensuring smooth office operations and client satisfaction.

Who You Are:

You are a highly organized, proactive, and detail-oriented individual with a passion for providing exceptional administrative support. With excellent communication skills, you enjoy helping others, whether it's answering phone calls, greeting guests, or assisting your team with key tasks. Your positive attitude and ability to work both independently and collaboratively make you a valuable asset to any team.

What You Bring: 

• High school diploma or equivalent 
• Minimum of 2 years of experience in an administrative support or office assistant role.
• Experience with payroll processing, particularly prevailing wage payroll, is highly preferred.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Detail-oriented with excellent organizational and multitasking abilities.
• Ability to work effectively in a team environment and handle sensitive information with discretion.
• Ability to manage time effectively and prioritize tasks.

Key Responsibilities:

Administrative Support:

• Answer and direct incoming phone calls, providing exceptional customer service.
• Greet and assist guests, ensuring a welcoming and professional environment.
• Maintain office supplies and ensure all necessary materials are available for team members.
• Perform general clerical tasks, including data entry, filing, and document organization.
• Assist with scheduling meetings and managing calendars as needed.

Payroll Support:

• Provide backup support for the payroll process, specifically handling aspects of prevailing wage payroll.
• Ensure accuracy and timely processing of payroll data in compliance with relevant regulations and company policies.
• Assist in maintaining employee records and ensuring all payroll documentation is complete and up to date.
• Respond to payroll-related inquiries from employees and management.

Sales Team Support:

• Assist the sales team by fielding client inquiries via phone and email, providing timely and accurate information.
• Help prepare materials and documents for client presentations and meetings.
• Support takeoff preparation for bids and proposals, working closely with the sales team to ensure accurate measurements and estimates.
• Assist with follow-up communication with clients to ensure a high level of customer service.

Work Environment:

• Full-time position 

Compensation:

• Competitive starting wages
• Paid Time Off in the first year (prorated based on start date)
• Holiday pay from day one
• Group Medical Insurance with two plan options
• Dental Insurance with two plan options
• Vision Insurance
• Retirement plan with company match
• Wellness Program
• Paid Community Service Opportunities (Meals on Wheels, Blood Drives, Food Banks)

At Berkshire Systems Group, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.

Who We Are:

Berkshire Systems Group, Inc. is recognized as one of the Best Places to Work in PA for 2022 & 2023, with over 40 years of experience as a leading systems integration company. We specialize in advancing state-of-the-art fire safety, security, and communications solutions for Commercial, Industrial, and Government entities.

The Security Systems Integrator Role:

Reporting to the Security/Communications supervisor and collaborating closely with project managers, the Security Systems Integrator plays a crucial role in installing, servicing, and supporting CCTV cameras, card access systems, and various Electronic Security Panels. Our diverse clientele includes K-12 public school districts, colleges, universities, government entities, and small to enterprise-level businesses across Pennsylvania. This position requires meticulous documentation and involves frequent travel within the state, with occasional overnight stays.To support the Security Systems Integrator, Berkshire Systems Group, Inc. provides:

• Company vehicle (position-based), including AAA membership, fuel card, and all maintenance costs covered
• Laptop, tablet, cell phone, and all necessary tools and training

Who You Are:

You are a highly motivated team member with a passion for Electronic Security Systems, CCTV cameras, and Card Access Systems, eager to contribute to the growth of the Security/Communications Life Safety Division at BSGI. You are dedicated to delivering World Class service through continuous education and development in the Security industry.Responsibilities include:

• Installing, networking, programming, and maintaining Electronic Security Systems
• Commissioning and modifying basic communication/security systems
• Testing system operations and ensuring thorough documentation
• Familiarity with CATV, Wireless, IP, and Networking standards
• Reading, interpreting, and updating construction and security drawings
• Regular communication of daily progress to State Agency Project Managers or Service Supervisors
• Providing technical support and training to customers as needed
• Timely completion of service acknowledgements for all calls or projects
• On-Call rotation and occasional inspections of existing Electronic Security Systems

Where You'll Be Located:

The ideal candidate will reside in Eastern, Central, or Southern Pennsylvania within reasonable driving distance to our Reading, PA office. Daily commute to the office is not required. Daily travel to customer sites across Pennsylvania, including visits to our York, PA, and State College, PA offices, as well as occasional overnight stays, is part of the role. Applicants must be at least 21 years old with a valid driver's license and a clean driving record to operate a company vehicle.

What You Bring:

• Strong technical knowledge with an electronics background.
• At least 2 years' experience with Security System installations and proficiency in hardware/software/network troubleshooting.
• Fundamental technology certification such as Access 101, Video Surveillance 101, Networking Fundamentals, etc.
• At least 2 manufacturer’s certifications from companies like Panasonic, Bosch, Crestron, Telecor, etc.
• Experience in commissioning, testing system operations, and meticulous completion of documentation.
• Intermediate level network and cloud-based system knowledge.
• Ability to interpret and apply manufacturer documentation, engineered site drawings, copes of work, and matrices of operations.
• Proficiency in working at heights using lifts & ladders.
• Solid customer service and communication skills.
• Impeccable organizational and prioritizing skills within a professional setting.
• Demonstrated leadership and mentorship capabilities.
• Industry certifications such as IPVM, ASIS, ESA, NICET, CompTIA, AVIXA, etc. are advantageous.

Physical Requirements:

• Physical Fitness: Ability to ascend/descend ladders and stairs, and access elevated areas to inspect system components installed at various heights.
• Ability to stand for extended periods, bend, twist, reach, stoop, kneel, or crouch frequently.
• Hand dexterity to manipulate and handle materials.
• Capability to lift up to 50 pounds daily; heavier lifting with mechanical assistance or team support.
• Mobility: Comfort and safety in navigating tight spaces, crawl spaces, attics, and other installation areas.
• Vision: Visual acuity in at least one eye of 20/40 or better without corrective lenses, or over 20/70 combined vision with corrective lenses; ability to distinguish colors.

Note: The physical requirements listed above are representative but not exhaustive of the job demands.

What We Offer:

• Competitive starting wages
• Paid Time Off in the first year (prorated based on start date)
• Holiday pay from day one
• Group Medical Insurance with two plan options
• Dental Insurance with two plan options
• Vision Insurance
• Retirement plan with company match
• Wellness Program
• Paid Community Service Opportunities (Meals on Wheels, Blood Drives, Food Banks)

At Berkshire Systems Group, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.

Position Overview:

Secure-A-Home, Inc. (SAH, Inc.) is seeking a dedicated and detail-oriented Accounts Payable/Central Monitoring Service Manager to join our team. This role is essential in supporting both our accounting functions and monitoring operations. You’ll be the welcoming voice on the phone, a key resource for accurate financial processing, and an integral part of our customer service experience.

Key Responsibilities:

Phone Reception

• Receive incoming calls and direct them to the appropriate department or individual.

General Accounting

• Maintain up-to-date customer information and set up new customers and jobs in the system.
• Reconcile company bank accounts and perform general journal entries.
• Ensure accuracy and timeliness in financial processing.

Accounts Payable

• Process bill payments, print checks, and ensure timely processing.
• Track vendor EFT payments and monitor expenses.
• Prepare and submit PA sales/use tax reports on a quarterly basis.

Monitoring Duties:

• · Gather and enter customer information to set up new online accounts for monitoring services.
• · Coordinate closely with the central monitoring team to ensure accounts are accurately configured and maintained.
• · Assist customers with questions regarding account creation and system monitoring services.

Additional Duties

• Create and update Word and Excel documents.
• Maintain accurate and up-to-date customer accounts.

Required Skills:

• Proficiency with Outlook, Word, and Excel.
• Experience with AlarmBiller and FieldHub software.
• Strong computer skills and attention to detail.
• Ability to handle security-sensitive operations with precision and accuracy.
• Clear and consistent documentation practices.

Why Join SAH, Inc.?
At Secure-A-Home, we believe in creating a positive work environment where you can grow and thrive. This role offers an excellent opportunity to play a critical role in our organization while enhancing your accounting and customer service skills. If you’re a team player who values accuracy and wants to make a difference, we’d love to meet you!

At Berkshire Systems Group, Inc./SAH, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc./SAH, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.

Who We Are:

Berkshire Systems Group, Inc. is recognized as one of the Best Places to Work in PA for 2022 & 2023, with over 40 years of experience as a leading systems integration company. We specialize in advancing state-of-the-art fire safety, security, and communications solutions for Commercial, Industrial, and Government entities.

The Security Systems Integrator Role:

Reporting to the Security/Communications supervisor and collaborating closely with project managers, the Security Systems Integrator plays a crucial role in installing, servicing, and supporting CCTV cameras, card access systems, and various Electronic Security Panels. Our diverse clientele includes K-12 public school districts, colleges, universities, government entities, and small to enterprise-level businesses across Pennsylvania. This position requires meticulous documentation and involves frequent travel within the state, with occasional overnight stays.To support the Security Systems Integrator, Berkshire Systems Group, Inc. provides:

• Company vehicle (position-based), including AAA membership, fuel card, and all maintenance costs covered
• Laptop, tablet, cell phone, and all necessary tools and training

Who You Are:

You are a highly motivated team member with a passion for Electronic Security Systems, CCTV cameras, and Card Access Systems, eager to contribute to the growth of the Security/Communications Life Safety Division at BSGI. You are dedicated to delivering World Class service through continuous education and development in the Security industry.Responsibilities include:

• Installing, networking, programming, and maintaining Electronic Security Systems
• Commissioning and modifying basic communication/security systems
• Testing system operations and ensuring thorough documentation
• Familiarity with CATV, Wireless, IP, and Networking standards
• Reading, interpreting, and updating construction and security drawings
• Regular communication of daily progress to State Agency Project Managers or Service Supervisors
• Providing technical support and training to customers as needed
• Timely completion of service acknowledgements for all calls or projects
• On-Call rotation and occasional inspections of existing Electronic Security Systems

Where You'll Be Located:

The ideal candidate will reside in Eastern, Central, or Southern Pennsylvania within reasonable driving distance to our Reading, PA office. Daily commute to the office is not required.Daily travel to customer sites across Pennsylvania, including visits to our York, PA, and State College, PA offices, as well as occasional overnight stays, is part of the role.Applicants must be at least 21 years old with a valid driver's license and a clean driving record to operate a company vehicle.

What You Bring:

• Strong technical knowledge with an electronics background.
• At least 2 years' experience with Security System installations and proficiency in hardware/software/network troubleshooting.
• Fundamental technology certification such as Access 101, Video Surveillance 101, Networking Fundamentals, etc.
• At least 2 manufacturer’s certifications from companies like Panasonic, Bosch, Crestron, Telecor, etc.
• Experience in commissioning, testing system operations, and meticulous completion of documentation.
• Intermediate level network and cloud-based system knowledge.
• Ability to interpret and apply manufacturer documentation, engineered site drawings, copes of work, and matrices of operations.
• Proficiency in working at heights using lifts & ladders.
• Solid customer service and communication skills.
• Impeccable organizational and prioritizing skills within a professional setting.
• Demonstrated leadership and mentorship capabilities.
• Industry certifications such as IPVM, ASIS, ESA, NICET, CompTIA, AVIXA, etc. are advantageous.

Physical Requirements:

• Physical Fitness: Ability to ascend/descend ladders and stairs, and access elevated areas to inspect system components installed at various heights.
• Ability to stand for extended periods, bend, twist, reach, stoop, kneel, or crouch frequently.
• Hand dexterity to manipulate and handle materials.
• Capability to lift up to 50 pounds daily; heavier lifting with mechanical assistance or team support.
• Mobility: Comfort and safety in navigating tight spaces, crawl spaces, attics, and other installation areas.
• Vision: Visual acuity in at least one eye of 20/40 or better without corrective lenses, or over 20/70 combined vision with corrective lenses; ability to distinguish colors.

Note: The physical requirements listed above are representative but not exhaustive of the job demands.

What We Offer:

• Competitive starting wages
• Paid Time Off in the first year (prorated based on start date)
• Holiday pay from day one
• Group Medical Insurance with two plan options
• Dental Insurance with two plan options
• Vision Insurance
• Retirement plan with company match
• Wellness Program
• Paid Community Service Opportunities (Meals on Wheels, Blood Drives, Food Banks)

At Berkshire Systems Group, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.

Who We Are:

Berkshire Systems Group, Inc. is proud to be recognized as one of the Best Places to Work in PA for 2022 & 2023, with over 40 years of expertise as a trusted systems integration company. We specialize in advancing state-of-the-art fire safety, security, and communications solutions for Commercial, Industrial, and Government entities.

The Communications/AV/Sound Technician Role:

Reporting to the Communications/Security Supervisor and Operations Manager, and collaborating closely with project managers, the Communications/AV/Sound Technician plays a pivotal role in installing, servicing, and supporting Audio Visual, Video, A/V Control, and other Communications Systems. Our diverse clientele includes K-12 public school districts, colleges, universities, government entities, and small to enterprise-level businesses across Pennsylvania. This position requires meticulous documentation and may involve travel to our York and State College offices, with occasional overnight stays. To support the Communications/AV/Sound Technician, Berkshire Systems Group, Inc. provides a comprehensive package including a company vehicle with AAA membership and fuel card, a company-issued laptop, tablet, cell phone, and all necessary tools and training.

Who You Are:

You are a highly motivated team member passionate about Audio Visual, Video, A/V Control, and other Communications Systems, dedicated to enhancing our Communications departments at BSGI. You strive to deliver world-class service through continuous education and growth in the Communications industries.Responsibilities include:

• Installing, networking, programming, and maintaining Audio Visual, Video, A/V Control, and other communications systems
• Familiarizing with Crestron, AV Control Systems, Infocomm, Biamp, QSC, Telecommunications, Wireless, IP, and Networking standards
• Reading, interpreting, and updating construction and A/V drawings
• Regular communication of daily progress to Project Managers or Service Supervisors
• Providing customer technical support and training as required
• Timely completion of service acknowledgements for all calls or projects

Where You'll Be Located:

You will be based at our corporate office in Reading, PA. Travel to our York and State College offices, as well as customer sites across Pennsylvania, including occasional overnight stays, may be necessary. Applicants must be at least 18 years old with a valid driver's license and a good driving record to operate a company vehicle.

What You Bring:

• Strong technical knowledge with an electronics background, including a robust skillset in Communications Systems, Pro-AV, or Information Technology (IT) is advantageous.
• 2-5 years' experience with installations of Communications Systems is preferred.
• Industry certifications such as CTS or CTS-I and formal manufacturer training are beneficial.
• Ability to work comfortably at heights using lifts and ladders is preferred.
• Proficiency in soldering and crimping connectors (XLR, RJ45, TRS, BNC, and F-CONN) is a plus.
• Strong customer service and communication skills are essential.
• Impeccable organizational and multitasking abilities in a professional setting are required.

What We Offer:

• Competitive starting wages
• Paid Time Off in the first year (prorated based on start date)
• Holiday pay from day one
• Group Medical Insurance with two plan options
• Dental Insurance with two plan options
• Vision Insurance
• Retirement plan with company match
• Wellness Program
• Paid Community Service Opportunities (Meals on Wheels, Blood Drives, Food Banks)
• Company-paid Life, Short-Term Disability, and Long-Term Disability Insurance

At Berkshire Systems Group, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.

***$1,000 Sign-On Bonus for individuals with current FAS or ITM NICET certification***

Who We Are:

As a 2022 & 2023 Best Places to Work in PA business with a 40+ year reputation as one of the most trusted systems integration companies in the industry, Berkshire Systems Group, Inc. continually expands our expertise in state-of-the-art fire safety, security, and communications solutions for Commercial, Industrial, and Government entities.

The Fire/Security Technician I Role:
The Fire/Security Technician I position reports to the Service Department, as well as the Operations Manager. The Fire/Security Technician I commissions, maintains, repairs and provides customer support for Fire Alarm Systems including, but not limited to: Siemens, Silent Knight, VESDA, Simplex, Notifier, Lenel, Genetec, Bosch, DMP etc. The Fire/Security Technician I will travel to client sites, which can range from public school buildings to small, medium, and enterprise-level businesses, to government entities which require stringent background clearances. Our clients are predominantly located within the state of Pennsylvania, though travel to our Reading, York, and State College offices, as well as occasional overnight travel will be necessary.

To support the Fire/Security Technician I's ultimate success in the role, Berkshire Systems Group, Inc. provides:

• Company vehicle (based on position), which includes: AAA membership, Fuel card, and all maintenance costs, parking fees, and tolls covered
• Laptop computer
• Tablet
• Cell Phone
• All necessary tools and equipment

This role requires a growth mindset and a love of learning to stay current with the fast-moving technological changes within the industry.

Who You Are:

A highly motivated team player with a passion for Life Safety and Fire Alarm Systems who would like to contribute to the growth of the Fire Life Safety Division at BSGI. You are someone who wants to provide world class service to our customers through continued education and growth in the Fire Alarm industry. The position entails:

• Performing on-site service, installation, inspection, troubleshooting, repair, and preventative maintenance on fire alarm systems including, but not limited to: Siemens, Silent Knight, VESDA, Simplex, Notifier, etc.
• Testing fire system operations to satisfy code requirements
• Completing thorough and timely documentation of all activities including service reports, expense reports, quality alerts and maintenance reports.
• Reading and interpreting engineered site drawings, manufacturer operating manuals/documentation, and matrices of operation
• On-Call rotation
• Anything necessary to contribute to the success of the Fire Life Safety Division

Where You’ll Be Located:

• Ideally, you're located in Western Pennsylvania.
• Daily travel to customer sites primarily throughout the state of Pennsylvania, including occasional overnights, is necessary.
• You must be at least 18 years of age with a valid driver's license and minimal traffic violations to drive a company vehicle.

What You Bring:

• Strong technical knowledge with an electronics background and a solid skillset/foundation with Fire Alarm systems
• Ability to commission and modify basic fire alarms systems, including: addition or deletion of panel hardware, circuit boards, detectors, stations, modules, notification appliances, etc.
• Demonstrated ability to use multimeter, lineman's telephone test set, and basic electronic theory
• Solid customer service and communication skills
• Impeccable organizational and multi-tasking skills in a professional setting
• At least one (1) year of experience with Fire Alarm system installations
• Associate's degree in Electronics or related field a
• Industry certifications such as NICET and formalized manufacturer training a plus

Physical Requirements:

Physical Fitness: Possess the physical ability to ascend/descend ladders and stairs, and access elevated areas to inspect fire alarm system components installed at various heights.

• Must be able to stand for long periods of time and frequently bend, twist, reach, stoop, kneel or crouch.
• Must have hand dexterity to manipulate and handle materials.
• Must be able to lift up to 50 pounds on a daily continuous basis. Any lifting over 50 pounds will be done with the assistance of a mechanical device or with the assistance of another employee.

Mobility: Ability to move freely and safely within tight spaces, crawl spaces, attics, and other areas where fire alarm systems are installed.

Vision: Possess visual acuity in at least one (1) eye of 20/40 or better combined vision without corrective lenses or over 20/70 combined vision with corrective lenses. Possess ability to distinguish colors.

Note: The physical requirements mentioned above are representative, but not exhaustive, of the demands of the job.
What We Offer:

• Competitive starting wages
• Paid Time Off in the first year (Amount will be prorated during the first year, dependent upon on start date)
• Holiday pay starting on day one
• Group Medical Insurance with two plan options
• Dental Insurance with two plan options
• Vision Insurance
• Retirement plan with company match
• Wellness Program
• Paid Community Service Opportunities (Meals on Wheels, Blood Drives, Food Banks)
• Company-paid Life, Short-Term Disability, and Long-Term Disability Insurance

_______________________________________________________________________________________________________________

At Berkshire Systems Group, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.

***$1,000 Sign-On Bonus for individuals with current FAS or ITM NICET certification only. $1,000 Sign-On Bonus will be dispersed after 90 days of employment with Berkshire Systems Group, Inc.***

Join Our Team at SAH, Inc.!

Who We Are:

SAH, Inc., a sister company of Berkshire Systems Group, Inc., is on the lookout for talented individuals to join our team! We are a leading systems integration company known for our top-notch fire safety and security solutions for both commercial and residential clients. Our commitment to excellence drives us to continually enhance our expertise in the industry.

The Service & Installation Technician Role:

As a Service & Installation Technician, you'll report directly to the Vice President and collaborate closely with our Sales team and Operations Coordinator/Scheduler. Your primary responsibilities will include installing and servicing fire, security, card access, and video camera systems for residential and small commercial clients. This role involves daily travel to client sites, within Pennsylvania, between Harrisburg and Philadelphia. Most client sites are generally local. We’re looking for someone with robust technical knowledge and exceptional customer service skills. The role demands precise documentation and a commitment to delivering outstanding service.To ensure the success of the Service & Installation Technician, SAH, Inc. provides:

• Company vehicle with AAA membership
• Fuel card
• Company-issued laptop, tablet, and cell phone
• All necessary tools and comprehensive training

Who You Are:

A driven, self-motivated individual passionate about fire, security, card access, and video camera systems. You should be eager to contribute to SAH, Inc.'s growth and dedicated to providing world-class service through ongoing education and professional development in the life safety industry. Responsibilities Include:

• Interpret blueprints and floor plans
• Unbox, install, and wire fire, burglar, card access, and video camera systems
• Program and test all systems components
• Certify systems using SAH, Inc. and industry forms
• Document installation and service progress, including parts used and work orders, via a web-based platform
• Provide excellent on-site customer service, including training and technical support
• Maintain a clean and organized work area at client sites and an orderly work vehicle
• Troubleshoot, diagnose, and repair systems
• Respond to system trouble calls, including intrusion, building access, and video surveillance issues
• Process documentation in line with company and customer standards

Where You’ll Be Located:

• Ideally based in Berks County or a nearby area
• Primarily work out of our corporate office in Shillington, PA.
• Must be at least 21 years old with a valid driver’s license and a clean driving record
• If you're ready to take your career to the next level with SAH, Inc., apply today!

What You Bring:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to efficiently use a smartphone for communication, documentation, GPS navigation, and scheduling
• Strong customer service skills for effective on-site client interactions
• Capability to read and interpret engineering drawings and operational manuals
• Basic understanding of circuitry and experience with a multimeter
• Strong multitasking and prioritization skills
• Detail-oriented approach to documentation and task completion
• Excellent organizational skills for managing tools, equipment, and records
• Preferred: At least 1 year of industry-related experience or equivalent education; cultural fit is highly valued, and comprehensive training for excellence will be provided
• Basic mechanical aptitude with experience using hand and power tools
• Training in general safety, electrostatic discharge awareness, and quality systems awareness

Physical Requirements:

• Physical fitness to climb ladders and stairs, access elevated areas, and inspect system components at various heights
• Ability to stand for extended periods and frequently bend, twist, reach, stoop, kneel, or crouch
• Manual dexterity to handle materials effectively
• Capability to lift to 50 pounds regularly; heavier lifting with mechanical assistance or teamwork
• Comfort with moving safely within confined spaces, crawl spaces, attics, and other installation areas
• Vision: Visual acuity of at least 20/40 in one eye (uncorrected) or 20/70 with corrective lenses; ability to distinguish colors

Note: These physical requirements represent typical demands but are not exhaustive.
What We Offer:

• Competitive starting wages
• Paid Time Off in the first year (prorated based on start date)
• Holiday pay from day one
• Group Medical Insurance (two plan options)
• Dental Insurance (two plan options)
• Vision Insurance
• Retirement plan with company match
• Wellness Program
• Paid Community Service Opportunities (e.g., Meals on Wheels, Blood Drives, Food Banks)
• Company-paid Life, Short-Term Disability, and Long-Term Disability Insurance

At SAH, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. SAH, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.